Q1: Could I get free test samples before placing big project orders?
Certainly. We offer test samples to verify adhesion, material compatibility and waterproof properties. Mixed sample kits are also available so you can compare different sealant formulas.
Q2: What is your production lead time for samples and bulk orders?
We can prepare samples within 2 to 3 working days. Mass production will be completed in 5–7 working days once we receive your deposit.
Q3: How many samples should I take for performance testing?
A single cartridge is adequate for both laboratory testing and field construction evaluation.
Q4: How will you deliver samples and bulk products?
We use sea shipping for full container bulk orders to reduce your logistics cost. Small samples will be sent via DHL or FedEx for quick worldwide delivery.
Q5: What are the steps to place an order?
Share your project specifications and technical requirements → receive our tailored quotation → approve samples → arrange deposit → we start manufacturing and arrange delivery.
Q6: Can you print my own brand logo on sealant tubes and outer boxes?
Yes, OEM private labeling service is available. Please provide high-resolution logo files and confirm artwork before production starts.
Q7: Does this low-grade silicone sealant carry long-term project warranty?
It enjoys standard quality warranty for common construction applications. Extended engineering warranty is not offered for facade projects.
Q8: Is this sealant usable for swimming pools and water tanks?
It works well for non-pressure decorative fish tanks and landscape glass. It cannot be used for swimming pools or pressure-bearing water containers.
Q9: Can we customize colors to match our project requirements?
We have standard colors including clear, white and black. Custom color matching service can be arranged for special projects.
Q10: Do I need to prepare the substrate surface before applying the sealant?
You must clean and dry the base surface. Remove dust, grease and residual old sealant to achieve reliable bonding.
