Q1: Are complimentary test samples available prior to large project procurement?
Yes. Samples may be supplied to assess adhesion, substrate compatibility and water resistance. Mixed sample assortments are available for comparative evaluation of formulations.
Q2: What is the turnaround time for sample preparation and bulk manufacturing?
Sample preparation: 2–3 working days. Bulk production: 5–7 working days post receipt of deposit.
Q3: What sample volume is required for performance assessment?
One cartridge is adequate for laboratory characterization and on-site construction performance verification.
Q4: Shipping modalities for samples and bulk consignments?
Sea transport is adopted for full-container bulk shipments for cost optimization. Small sample parcels are dispatched via DHL / FedEx for expedited international delivery.
Q5: Outline of procurement procedure?
Submit project specification and technical requirements → obtain customized quotation → sample validation → deposit remittance → production initiation and shipment arrangement.
Q6: Is OEM branding on cartridges and packaging available?
Yes, private label OEM service is supported. High-definition logo artwork shall be submitted and confirmed before production commencement.
Q7: Is long-duration project warranty applicable for this low-grade silicone sealant?
Standard quality warranty applies for general construction applications. Extended engineering warranty is excluded for facade applications.
Q8: Compatibility with swimming pools and water holding tanks?
Suitable for non-pressurized ornamental aquariums and architectural glass. Not suitable for swimming pools or pressurized water containment structures.
Q9: Is custom colour formulation available for project-specific needs?
Standard colours: transparent, white, black. Custom colour matching can be provided for special applications.
Q10: Substrate pretreatment requirement before sealant application?
Substrate shall be clean and dry. Dust, grease and residual cured sealant shall be removed to secure proper adhesion.
