Q1: Are complimentary samples available before large project orders?
Yes. We supply samples for adhesion, compatibility and waterproof testing. Mixed sample packs are available for comparing multiple sealant grades.
Q2: What are the lead times for samples and bulk orders?
Samples can be ready within 2–3 working days. Bulk production will be completed in 5–7 working days after deposit confirmation.
Q3: How many test samples are required?
One single cartridge meets the demand for both laboratory and construction site performance inspection.
Q4: Shipping solution for samples and bulk cargo?
Sea freight is recommended for full container bulk orders to cut logistics cost. DHL/FedEx is used for small sample delivery for speed.
Q5: What is the standard order procedure?
Submit your project requirements → receive customized quotation → sample validation → deposit payment → production and shipment arrangement.
Q6: OEM logo printing on tubes and cartons is available.
Please submit HD logo files and confirm design before production.
Q7: Warranty terms for this low-grade silicone sealant:
standard quality warranty for common construction works. Extended facade project warranty is not covered.
Q8: Application limitation:
fit for non-pressure decorative fish tanks and landscape glass. Not applicable for swimming pools and pressure water tanks.
Q9: Color options:
clear, white, black as standard. Custom color matching can be provided for special projects.
Q10: Surface preparation reminder:
clean and dry substrates, remove dust, grease and old sealant to secure good adhesion.
