Q1. Can I get a sample to test before placing a bulk order?
Absolutely! We offer official test samples so you can verify the performance firsthand. We can also arrange custom colors and specs to fit your project.
Q2. How long does it take to make samples and bulk orders?
Samples usually ship within 2–3 business days. Standard bulk orders are produced in 5–7 business days — may take slightly longer during peak seasons.
Q3. Do I have to order a huge minimum quantity?
Not at all. There’s no strict high MOQ. You can even order a single tube for testing or small home projects.
Q4. How will my order be shipped?
Small sample orders go out via international courier for fast delivery. Larger bulk orders ship by sea to keep costs as low as possible.
Q5. How do I place a custom or bulk order step by step?
Just tell us your application scenario and material needs → we’ll send a detailed quote → you confirm the pre-production sample → pay the deposit → we start production.
Q6. Can I put my own brand logo on the packaging?
Yes! We fully support custom logo printing. Our team will double-check the position, size and finish to make sure it matches your brand perfectly.
Q7. What kind of warranty comes with this sealant?
When applied correctly and used under normal conditions, we back it with a 10-year warranty against any manufacturing defects.
Q8. Where can I use this mildew-resistant silicone sealant?
It’s perfect for all your wet-area projects: kitchen sinks, bathroom fixtures, shower enclosures, bathtubs, tile gaps, countertops and anywhere moisture builds up.
Q9. Will it damage metal or other delicate surfaces?
No need to worry. The neutral curing formula is non-corrosive and safe to use on glass, tile, aluminum, stainless steel and most common household materials.
Q10. Will it hold up in a steamy bathroom over time?
Definitely. It’s built to withstand constant humidity, resist yellowing and keep a tight, waterproof seal for years without cracking or shrinking.
Q11. How good is the mildew protection really?
Rated Grade 0 — the highest mildew resistance level. It actively stops mold, mildew and bacteria from growing in those damp, dark corners of your kitchen and bathroom.
Q12. Can I just caulk right over my old moldy silicone?
For the best results, please scrape off all old sealant first, clean the surface well and let it dry completely. This ensures a strong bond and keeps mold from coming back.